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Privacy Policy

Effective Date: September 6, 2024

1. Introduction

Siila ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, products, or services. By accessing or using our services, you agree to the terms of this Privacy Policy.  

2. Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact Information: Name, email address, phone number, and shipping address.  
  • Order Information: Purchase history, product preferences, and payment details.
  • Account Information: Username, password, and security questions.
  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, and browsing history.
  • Other Information: Any additional information you voluntarily provide, such as feedback or survey responses.

3. How We Collect Information

We collect information primarily through the following methods:

  • Directly from You: When you provide information through our website, contact forms, or email correspondence.
  • Automatically: Through your interactions with our website, using cookies and similar tracking technologies.

4. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders and provide customer support.  
  • To personalize your experience and provide relevant recommendations.  
  • To communicate with you about our products, services, and promotions.
  • To improve our website and services.
  • To protect against fraud and ensure the security of our systems.
  • To comply with legal requirements and protect our rights.

5. Sharing Your Information

We may share your personal information with:

Third-party service providers: Who assist us in operating our business, such as payment processors, shipping carriers, and marketing partners.  
Business partners: With whom we collaborate to offer products or services.
Legal authorities: If required by law or to protect our rights.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. This information helps us improve our website, personalize your experience, and track your order status. You can manage your cookie preferences through your browser settings.  

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

8. Your Rights

You may have certain rights regarding your personal information, including the right to:

  • Access and rectify your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.  
  • Restrict the processing of your personal information.  
  • Data portability.
  • To exercise your rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not intended for children under the age of [13]. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

[Contact Information]  

[Website Address]

By using our services, you agree to the terms of this Privacy Policy.